Was searching online for an elevated bed.Wanted to compare prices as I always do, but no prices are available online. As I filled out contact info, they were calling me already. I told them if I had questions, I have the number to call them. The next day, they called...Read more
My parents bought the dual king Craftmatic Beds roughly 20 years ago. They never had a problem and loved their beds. The beds were set up in their room and attached to their king-sized headboard. After Dad and then Mom passed away within two years of each other, we had...Read more
My bed was purchased to care for circulation problem. Being able to raise the head and foot board. I will do none of the above and have not had it 2 years yet. The sales pitch was wonderful, when delivered it was not attached to a head board, but the attachments were...Read more
Craftmatic - Not worth my time
What good are if you have to hide your price. If you a t post your prices and have to lure pepole in tnan you are crap. Just like your button at the botton for being contacted. You cant uncheck and I DONT WANT TO BE CONTACTED!
Craftmatic - Warranty on bed
Talked with representatives and they are suppose to have someone call. 10:15am 1/8/2018
Craftmatic - Hoping to get a better mattress
My elderly mother splurged to buy a craftmatic. Unfortunately she hasn't gotten a good night's sleep since she got it. I am trying to find a different mattress that may go with the adjustable frame. I can't afford one, but saving my pennies. All that money wasted. Nice concept, mattresses aren't for the elderly I guess?
Craftmatic - Looking for this type of bed
Glad there are customer reviews, because going by the similarities, I will not look into this company. Hope everyone gets their issues resolved.
The sales rep. IMMEDIATELY tried to upgrade me, when I told him what I wanted. He was more interested in his commission than what I wanted. I hung up on him. I would not buy from them if I had to sleep on the floor. Then they had the nerve to call back the next day. I...Read more
I didn't like
- Rude sales rep
Well, at least we got our bed delivered, though at 7:15 P.M. after we were promised a delivery between 2 and 6. The delivery guy acted as though he knew nothing about having to remove old bed at first, but then cooperated with us. He did not appear to be too familiar...Read more
I didn't like
- Misleading salesperson and poor customer service
Terrible customer service. Bought this bed and it wasn’t delivered when they said it would be. Switched from person to person to try and resolve. Almost two weeks and no one knows where my bed is. Got my credit card bill and they knew exactly where to charge $4000. A...Read more
Ifell out of bed many times . When i had the orginal mattress it broke down on the edges and it broke down and i had to put on a new matress. I put on a temperpedic mattress and added a rail to the foot of my bed. The other day i fell out of bed again with matress...Read more
My story is so long I am going to just say this. They have my money...I do not have my bed. They refuse to communicate with me. Their Internet site (for help) is down. But I can access their Interne Sales site! They blame the hurricane for messing up their phone lines....Read more
I didn't like
- Lies and lousy customer service
I call Craftmatic Beds because after 20 years the control that raises & lowers the mattress when bad, the Customer Service person told me I was out of luck because they don't make them any more, he then ask me if I had replaced the mattress, I said yes, his response...Read more
My Craftmatic bed has stopped working and I have been trying to call the service number for 2 weeks. It rings 2 times and then goes to a fast busy signal. The only way to request service is to fill out an online form which creates an auto reply to your email with a...Read more
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