Manufacturer: Craftmatic Category: Beds Clear all filters (29 of 1015 reviews match)
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Craftmatic contacted me regarding the dual bed coming apart and falling through the middle. That's what happened to my bed. It didn't break. It fell apart. So when I was contacted by the company about this issue I was thrilled, I'm getting my bed fixed. I mean, I spent...
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Anonymous
Anonymous

Hi. You said it fell apart two years ago and you are contacting them now? I reading reviews as I consider purchasing. Your review is confusing

Anonymous
Goldie OKeefe

It's been a few days since you posted. Have they contacted you or tried to make it right yet?

1.4
I didn't like
  • Falling apart
#1064868 by anonymous
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Craftmatic - Poor workmanship and materials under the box springs - Craftmans beds
Craftmatic - Poor workmanship and materials under the box springs - Craftmans beds
Craftmatic - Poor workmanship and materials under the box springs - Craftmans beds
Craftmatic - Poor workmanship and materials under the box springs - Craftmans beds
Craftmatic - Poor workmanship and materials under the box springs - Craftmans beds
Craftmatic - Poor workmanship and materials under the box springs - Craftmans beds
Got bedbugs, and the way the box springs are put together with loose materials and stapling gun, I'm 70 and she is 75 (has COPD and heart problems) and never had bedbugs before. I bought 2 mattress covers that were water proof and bug proof, shortly after we bought the...
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Anonymous
Kenneth Marshall

Who else has got bed bugs and your craftmaitic bed is full of them because of the way there are put together under the box springs

#1055771 by anonymous
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I had also called to order another bed but, I will no longer be supporting this company. The company kept cutting me off and reminding me that I have a problem with the business policies because they are quoating policy I don't want to here. You get what u pay for. My...
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#1047402 by anonymous
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Craftmatic - Not good with mechanic issues

by anonymous #1075129
1.1
Takes several calls to get mechanic covered issues to my bed fixed. Bed under warranty. Wires broke under adjustable bed now called twice took my name and number never cslled back
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Craftmatic Bed Review

by anonymous #982496
1.3
Purchased a Craftmatic bed in 2014. Within 2 years the motor on one side went out. The motor is under warranty, but the cost to replace it is $175. I would absolutely never purchase a Craftmatic bed again nor would i recommend. Very disappointed with product.
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Craftmatic Bed Review

by anonymous #971178
1.5
Both motor mounts broke while i was elevated with a fused back.
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Craftmatic Bed Review

by anonymous #923508
One side of my king size bed is not working its in Guyana but I will bring the Mecanic part to Orlando on the 4th of October can u pls take care thanks
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WE GOT OUR BEDS 9 MONTHS AGO JUST AFTER MY HUSBANDS BACK SURG. WE HAVE HAD 7 TECHNICIANS OUT AND THE MATTRESS'S REPLACED ON THESE BEDS ARE STILL NOT FIXED. FOR WHAT EVER REASON WHEN YOU LAY ON THEM BOTH OF US ROLL TO THE OUTSIDE OF THE BEDS. MY HUSBAND HAS SLID OUT 7...
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1.3
I liked
  • I loved the message portion but that is all
I didn't like
  • Trying to not fall out of bed every day
#1027611 by anonymous
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Sitting here waiting 3rd day for repair on my craftmatic bed...no not repair.just getting it finished set up. Received it feb 16, still no headboard, the Legacy, all the gadgets are in a box, cant usethem. The headboard will fall on ourhead. And customer service is non...
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2.6
#1016052 by anonymous
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Remote quit working after 2 years, no warranty on remote or electronics. Cost to replace it wasn't worth it
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Anonymous
Chaz

After so ending so much on an adjustable bed the last thing I wanted to worry about was if it ever stopped adjusting. So I opted to buy the 10year warranty which covers ALL el...

2.5
#1005500 by RomBo
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I have a 2002 Craftmatic ajustable bed and the remote will no longer work. I called to see if I could get it replaced. First I was told me they no longer make this model. Not even an offer to see if any other remote would work with this bed. After talking for less than...
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2.4
I didn't like
  • Way i was treated on the phone
#955084 by anonymous
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My father got a bed, mattress was 6 inhes too wide. Delivery men centered it without anyone knowing. It shifted to the point of my father sat down and fell. Nothing to hold up the mattress. Company was contacted. Saying it was too late. I sent emails, pictures...
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1.0
#916961 by anonymous
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The bed is very uncomfortable and my neck and leg pain have gotten worse since I've been using it. The bed makes terrible noises when you raise the legs, the massage comes on without notice and when laying down, all of a sudden the head will go down without notice....
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#906377 by user27354613
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Bed is yr old and still does not work..over 2 weeks now and waiting for another repair appointment and the tech manager mike for craftmatic is very rude and even hangs up on the repairman contracted to do craftmatics repair..so dissatisfied with this company.86yr old...
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Anonymous
Anonymous

I'm having the same problem and can't get it resolved. My bed stopped working 14 days ago and I bought the power box for 136 dollars but that didn't work either. The surface i...

user40337527
user40337527

As of April 28th my craftmatic power bed issue is resolved , shame it took weeks and a registered typed written letter with all my facts, dates and details to resolve it,, but...

1.5
Craftmatic Jersey Shore, Pennsylvania
#829841 by user40337527
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