Product: Craftmatic Bed Clear all filters (0 of 46 reviews match)
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Salesman for Craftmatic in El Paso, Tx

I used to sell Craftmatic beds here in El Paso. I received company training in Dallas, Tx. but I never actually saw a real Craftmatic bed. I sold many Craftmatic beds. 1 of my customers showed me how the Craftmatic bed really looked at in their home. When I realized how badly the Craftmatic beds were constructed, I really felt bad for all of my customers. They trusted me. The next day I quit selling Craftmatic beds. They are junk. Sometime later Craftmatic terminated their salesmen here in El Paso, Tx. The other salesmen realized the beds were junk, and quit soon afterward. Now Craftmatic is on TV. What junk. langhout90@yahoo.com
Product
Craftmatic Bed
#1432445
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Bought a Craftmatic bed. They were supposed to deliver, setup and remove items per my request and per the paper work. When they arrived they said they were not authorized to take anything away for disposal. I told them it was right on the paper work so they called...
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1.2
Mendota, Minnesota
Product
Craftmatic Bed
I liked
  • Tracking system
I didn't like
  • Anything else at all related to doing business with them
#1431543
They suck! Beds been in town for a week or two and they won’t/can’t deliver it. They don’t return phone calls Horrible customer service- I think I will cancel my order Also their phone system hangs up on you and it’s hard to reach a real person- only get machines! What...
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Anonymous
peter

you don't sound suited for an adult bed, cancel by all means

1.0
Product
Craftmatic Bed
I liked
  • Sales rep
I didn't like
  • Zero customer service
#1383707
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My husband and I bought a craftmatic bed back in 2010 here in Australia. During one of our house shifting sessions we lost one of the remotes . I tried to ring your company here in Australia to have it replaced and we have never been able to have it replaced....
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Anonymous
Scott

Bad review because YOU lost your remote? Not helpful.

1.0
Product
Craftmatic Bed
#1364935
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Craftmatic - I can't seem to get any service or call back.

Bed stop working, no lights on remote don't work, will some one please call me, i paid too much for me to get the run a round. Please call, 310-803-2380
3.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Craftmatic Bed
#1302849
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First the day the bed was suppose to be delivered it never came I called and was told it had been delevired but was refused due to damage which right there was an out and out lie. Getting someone to help you on the phone is just about impossible they have the automated...
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1.2
Product
Craftmatic Bed
I didn't like
  • Whole experience people were very rude and out and out lied
#1272535
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Craftmatic - The remote stop working

My remote stop worklng head stop going up everything else is worklng
Product
Craftmatic Bed
#1267346
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When we purchased our bed there were really no problems to speak about. However, the massage feature started to make a noise like the bed was cleared for take off. It took more than ten calls to schedule the repair. Repair is done but it only lasted two weeks. This...
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2.0
Product
Craftmatic Bed
I didn't like
  • Massage function is too loud
  • Cost to return the bed forces consumer to keep the bed
  • Lack of customer service
#1262000
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I ordered a split king craftmatic bed based on the promises of the the salesman from their company. I was sleeping in a recliner and was promised that this bed would help my lower back problems. The salesman promised me that the bed would be much better for my back...
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1.8
Product
Craftmatic Bed
I didn't like
  • Cost for return of an item not as described outrageous
  • Return cost is outrageous
#1259728
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Craftmatic - Ordered this bed the 26th of March. Got the mattress only,

What the *** Called and called to find out where the frame was. All I got was a run around and still don't know nothing. They screwed me. But im going to fight.
Product
Craftmatic Bed
#1227856
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