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Craftmatic - I can't seem to get any service or call back.

Bed stop working, no lights on remote don't work, will some one please call me, i paid too much for me to get the run a round. Please call, 310-803-2380
3.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1302849
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Mistreatment over the phone when wishing to return dual control king bed. Didn't listen when told beds weren't even in our bedroom any longer, and told us to sleep on them for at lease 30 days. Listened to excuse after excuse every time Icalled about scheduling a pick...
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Anonymous
Anonymous

google mark ostrov and the bbc he was in prison mail fraud

Anonymous
Anonymous

Craftmatic is owned by Stanley Kraftsow who resides in Miami, but Rogue Traders discovered that one of Craftmatic's American chiefs, Mark Ostrov, recently hosted a sales confe...

#1289575
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My remote quit working - and in the middle of the night. The next morning I changed the batteries according the diagram. That didn't work. So I cleaned the contacts and changed the batteries again. No response so I flipped the batteries to face the same direction. That...
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I liked
  • Adjustable bed
I didn't like
  • Way i was treated on the phone
  • Lack of customer service
#1280101
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First the day the bed was suppose to be delivered it never came I called and was told it had been delevired but was refused due to damage which right there was an out and out lie. Getting someone to help you on the phone is just about impossible they have the automated...
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1.2
I didn't like
  • Whole experience people were very rude and out and out lied
#1272535
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I was not home for the delivery my mom was here. The two guys told my mom to sign the paper so she did and went back in the house. We bad boxes everywhere so she told to set the boxex on the front porch. They put a large box there and left. My mom didnt know there was....
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1.0
#1269417
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Craftmatic - The remote stop working

My remote stop worklng head stop going up everything else is worklng
#1267346
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We purchase our bed in 1993. I love it! However, we have started having problems with the vibrator motor. It's great for relieving aching muscles. When I called, I was told that our bed is no longer available, and that there are no parts for the motor. When I tried to...
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Anonymous
Bob

Your bed is 25 years old. What do you expect should he done.

2.9
#1266489
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When we purchased our bed there were really no problems to speak about. However, the massage feature started to make a noise like the bed was cleared for take off. It took more than ten calls to schedule the repair. Repair is done but it only lasted two weeks. This...
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2.0
I didn't like
  • Cost to return the bed forces consumer to keep the bed
  • Lack of customer service
  • Massage function is too loud
#1262000
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I ordered a split king craftmatic bed based on the promises of the the salesman from their company. I was sleeping in a recliner and was promised that this bed would help my lower back problems. The salesman promised me that the bed would be much better for my back...
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1.8
I didn't like
  • Return cost is outrageous
  • Cost for return of an item not as described outrageous
#1259728
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Contact Craftmatic

Mailing Address:
Adjustable Bed Enterprises, Inc.
3580 Gateway Dr.
Pompano Beach, Florida 33069
United States
Phone:
(800) 245-0205
More
I received a phone call from Craftmatic asking how my delivery went for my bed. What delivery??? We are still waiting. I have called multiple times and am told someone will call me back. They don't. This company claims to have amazing customer service and I am finding...
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2.4
I didn't like
  • Poor customer service
#1253326
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