Yesterday a salesperson named Peter at ext.5033 from Craftmatic called and scammed an elderly lady who I care for.
She has a hearing disability and does not understand financial transactions. The sales person coerced her into buying an exorbitantly priced bed. He knew he had a disabled elderly person on the phone because he asked for her date of birth and never told her the costs. Not only is she elderly, but impaired hearing she never understood the charges.
After explaining the situation to me, we called her credit card company to find out the charges. Over $3,000. In an attempt to rectify the situation, she and called Peter the salesperson back and left a message. No return call.
This case is clearly a salesperson taking advantage of the elderly.No delivery yet but no call back after bill was charged to her card within an hour of this scam call.
Review about: Craftmatic Sales Representative.
Reason of review: Taking advantage of the elderly.
Monetary Loss: $3040.
Preferred solution: Full refund.
I didn't like: Salesperson taking advantage of elderly.