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Yesterday a salesperson named Peter at ext. 5033 from Craftmatic called and scammed an elderly lady who I care for.

She has a hearing disability and does not understand financial transactions. The sales person coerced her into buying an exorbitantly priced bed. He knew he had a disabled elderly person on the phone because he asked for her date of birth and never told her the costs. Not only is she elderly, but impaired hearing she never understood the charges.

After explaining the situation to me, we called her credit card company to find out the charges. Over $3,000. In an attempt to rectify the situation, she and called Peter the salesperson back and left a message. No return call.

This case is clearly a salesperson taking advantage of the elderly. No delivery yet but no call back after bill was charged to her card within an hour of this scam call.

Product or Service Mentioned: Craftmatic Sales Representative.

Reason of review: Taking advantage of the elderly.

Monetary Loss: $3040.

Preferred solution: Full refund.

I didn't like: Salesperson taking advantage of elderly.

Company wrote 0 public responses to the review from Feb 02.
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Craftmatic is owned by Stanley Kraftsow who resides in Miami, but Rogue Traders discovered that one of Craftmatic's American chiefs, Mark Ostrov, recently hosted a sales conference for the Craftmatic sales force. Despite being convicted of fraud in June 2000, Ostrov is one of Stanley Kraftsow's right-hand men. He's deeply involved in running the UK side of the business and is the brains behind the Craftmatic sales pitch.


Reverse te charges on your credit card. The credit card will stand behind the customer.

Craftmatic is a scam outfit. Theyve dealt with them before.

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